ISO 21001
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  • ISO 21001

ISO 21001 certification system?

ISO 21001 is an international standard developed by the International Organization for Standardization, which provides management tools for organizations that provide educational products and services. It helps providers to meet the needs and needs of their students./ ISO 21001 is based on the ISO 9001-quality management system, but provides a specific framework for educational institutions that aim to improve learner satisfaction by improving curriculum and complying with learner requirements.
This standard is applicable to any organization that provides a curriculum for knowledge, skills, and attitude development through a variety of teaching methods

ISO 21001(EOMS) is used as an administrative tool with a set of requirements aimed at helping educational institutions / agencies establish policies and procedures necessary to identify students, staff (teachers, employees), customers and other beneficiary needs, requirements, and so on. The goal is to increase the satisfaction of learners, other customers and employees through effective application of EOMS, including processes for system improvement.
The interaction between these stakeholders and the educational institution increases to a successful level for all parties involved as well as achieving the objectives.

All requirements of ISO 21001: 2018 are generic and applicable to any organization that uses a curriculum that supports competency development through education, learning or research, regardless of type, size or delivery method.ISO 21001 : 2018 can be applied to educational institutions within large organizations that conduct core business rather than education, such as professional education departments.

Necessity

From kindergarten to university, vocational education and coaching, the world of learning is constantly changing and evolving. ISO 21001, Educational Institutions- Educational Organizations Management System- for Educational Institutions- instructions for Use are intended to address this challenge by defining the requirements of management systems that will help educational providers better meet the needs and expectations of learners and other beneficiaries. Will. Acquiring ISO 21001 certification can prove to stakeholders that we are working to improve our education system, showing greater trust and impact.
Educational institutions benefit by providing a more effective and appropriate learning experience that aligns with the organization’s mission and vision. The educational services that learners receive are more personalized and can improve learning effectiveness to meet their needs.
By providing a comprehensive set of practices applicable to educational service providers, ISO 21001 has a positive impact on building a stronger education sector and stimulating innovation and economics.

expectation effect

  • Improve education system
  • Improve reputation of educational institutions
  • Provide equal opportunity for all students, regardless of religious background, ethnic or cultural origin, gender, ability / disability
  • Provide customized learning and effective response to all learners
  • Promote excellence and innovation

Basic model

Composition of standard requirements

  • Scope
  • Normative references
  • Normative references
  • Context of the organization
    • 4.1 Understanding the organization and its context
    • 4.2 Understanding the needs and expectations of interested parties
    • 4.3 Determining the scope of the management system for educational organizations
    • 4.4 Management system for educational organizations (EOMS)
  • Leadership
    • 5.1 Leadership and commitment
    • 5.2 Policy
    • 5.3 Organizational roles, responsibilities and authorities
  • Planning
    • 6.1 Actions to address risks and opportunities
    • 6.2 Educational organization objectives and planning to achieve them
  • Support
    • 7.1 Resources
    • 7.2 Competence
    • 7.3 Awareness
    • 7.4 Communication
    • 7.5 Documented information
  • Operation
    • 8.1 Operational planning and control
    • 8.2 Requirements for the educational products and services
    • 8.3 Design and development of the educational products and services
    • 8.4 Control of externally provided processes, products and services
    • 8.5 Delivery of the educational products and services
    • 8.6 Release of the educational products and services
    • 8.7 Control of the educational nonconforming outputs
  • Performance evaluation
    • 9.1 Monitoring, measurement, analysis and evaluation
    • 9.2 Internal audit
    • 9.3 Mmanagement review
  • Improvement
    • 10.1 Nonconformity and corrective action
    • 10.2 Continual improvement
    • 10.3 Opportunities for improvement

scope of certification

EOMS CODE Education classification Scope of certification
A Early Childhood Education Educational institutions based on Early Childhood Education Act
ex) kindergarten, daycare center, etc.
B Elementary and Secondary education Educational institution based on Elementary and Secondary education Act
ex) Elementary school, civic school, middle school, higher civic school, high school, high technical school, special-education school, etc.
C Higher education Educational institutions based on the Higher Education Act
ex) College, Industrial College, College of Education, Technical College, BroadcastingCollege, College of Communication, Correspondence Collegeand Cyber College, College of Technology, etc.
D Lifelong Education Educational institutions based on the Lifelong Education Act
Educational institutions based on the Lifelong Education Act
E Academy education Educational institutions based on the establishment and operation of theacademy and the tutoring act
Educational institution that conducts non-curriculum knowledge, skills, and arts teaching

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